If you wish to return your outfit, you may either request an exchange or store credit for use at a later date, as all pieces are handmade to order, a strict no refund policy applies once an order has been placed. Returns are only applicable for full priced items, items that are purchased on sale are not eligible. Customers will be responsible for all associated shipping costs.
Roxanna The Label holds the right to refuse an exchange if clothes have been worn, damaged or marked in anyway. Original tags must still be attached and item(s) must be returned within 14 days of receiving your order, requests that do not fit this criteria are not eligible for a return.
All outfits are quality checked upon completion, in the unlikely event that a fault is prominent a replacement outfit, exchange or store credit is offered. Only in this instance will associated shipping costs be covered by Roxanna The Label.
See full returns policy here. 
